Leadership Quote

In the American Airlines magazine, AmericanWay, I came across a pretty good summation of delegation from PhD Ken Siegel, a psychologist and president of Impact Group, a management consulting company. It read, "business leaders must learn to hand off outcomes rather than specific tasks." (Huff, Charlotte. Pass the Buck to Make a Buck. AmericanWay, 15 September 2007, p. 29) Americanwaymag.com